Welcome Test Takers in California - Northern Region
Below you'll find crucial information and links to help you with the next steps towards your Nurse Aide certification.
Steps to Register for the NNAAP Nurse Aide Exam
1
Complete Nurse Aide Training Program
Student should finish the state-approved nurse aide training program.
If you did not complete a state-approved training, you might still register under a different eligibility path as listed in the Candidate Handbook.
2
Review Candidate Handbook
Your Candidate Handbook is your useful guide to address all the questions you have about submitting an application, scheduling, taking an exam, getting rating outcomes, and much more.
Northern CA Handbook
3
Create Your CNA365 Account
Create an account with our online CNA365 system to sign up for screening by clicking the "Sign Up" link on the login page. You will need to submit an application for screening in order to sign up for exams.
We highly advise that you read the Registration Quick Reference Guide with detailed directions on how to sign up online for your exam BEFORE you begin the registration process.
Credentia
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Online Exams
Take your composed or oral exam conveniently from home or work through Credentia online proctoring!
A live proctor will monitor you through the web cam on your workstation to supply a secure exam experience.
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Did you formerly test through the Northern Regional Testing Center?
Attention Candidates who have actually previously evaluated under the NRTC!
If you have actually formerly checked the National Nurse Aide Assessment Exam through the Northern Regional Testing Center (NRTC), when you create a CNA365 account, all of the information from your previous NNAAP exams will carry over to your Credentia CNA365 account.
Click on this link to get to the login screen and after that click the "Sign Up" link on the login page to input your information.
Northern California Examination and Scheduling Services
Create or Log into your CNA365 account to:
Modification your current address and phone number.
Submit Correction Form to upgrade your name, date of birth, or social security number before your scheduled exam.
Get and send an Examination Testing Application.
Examine Testing Application status.
Find test sites and accessibility.
Schedule, reschedule or cancel an examination.
View exam details such as examination type, scheduled time, date, and place.
View ball game report.
Send and review a Grievance application for finished examination.
Send an excused absence application.
Contact Customer Service when:
Problem occurs when producing a CNA365 Account.
Did not receive an activation link.
Issue happens when using an appointed coupon code.
Checking Application Issue.
Received an error message when scheduling an examination.
Score report is not viewable in CNA365 after 24 hours from your exam.
Call 888-204-6249
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California of Public Heath (CDPH).
Contact the California of Public Health (CDPH) to:.
Obtain information concerning requirements for initial licensing.
Change your present address or name after screening (please send a Demographic application in CNA365 to show the modifications too).
Get information relating to reciprocity (these applications are not processed through CNA365).
Get information relating to restoring an existing certification (these applications are not processed through CNA365).
Get extra registry information and assistance. If you've passed both exams and submitted all required documentation on the CDPH CNA Renewal at CAnorth Healthcare Document Upload Portal and it's been over 30 days, please contact CDPH at [email protected] and include your name, DOB, mailing address, last 4 digits of your SSN, and specify the dates in which you passed your exams with Credentia.
Contact Information:.
( 916) 327-2445.
Monday-- Friday 8:00 a.m.-- 5:00 p.m.
Website: www.cdph.ca.gov.
Verify CNA/HHA License.
CDPH Equivalency Process.
Request Name/Address Change and/or Duplicate for CNA/HHA/CHT Certificate (0929 ).
Confirmation of Current Nurse Assistant Certification (931 kind).
CDPH Reciprocity Process.
Certification Application (283-B kind).
Recertification Application (283-C kind).
CDPH Healthcare Document Upload Portal.
Please continue to examine the All centers letters for updates. Suspension of Specified Regulatory Requirements for Nurse Assistant Training Programs (NATPs): Please check out AFL-20-40.
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